Wait for green checkmark to appear on your screen that lets you know the payment is received. Confirm the request by either entering your device PIN or fingerprint. Verve credit card customers can reach customer service between 7 am and 11 pm on weekdays between Monday and Friday and between 8 am and 8 pm on weekends from Saturday. Verve card info If you need to contact support for your Verve Mastercard, you can log into your Verve Card account and submit a request online or request immediate assistance at 1-86.